Negotiating Cloud Contracts - Looking at clouds from both sides now
This paper has been produced by Queen Mary University of London within the Cloud Legal Project.
Contract terms for cloud computing services are evolving and business trends are changing. Cloud Providers, on the other side, are realizing that to remain competitive on the market they need to be more flexible in negotiations, tailoring their services to client’s needs and be more willing to demonstrate the security and the compliance of their services.
This Article has been based on different practical sources (including interviews with Providers, users and other market actors) and clearly shows how cloud computing contracts are negotiated.
The relevant analysis is built on the more interesting contract’s clauses and terms negotiated between different cloud actors (such as liability, service level agreements, data protection and security, termination rights, amendments, and intellectual property rights).
This Article may represent an interesting tool for small and medium-sized enterprises who want concretely improve their understanding on how to better assess and evaluate a cloud agreement during the negotiation phase.
Download the paper here.