CloudSocket - Business and IT-Cloud Alignment using a Smart Socket
Startups, small and medium enterprises are typically very much focused on their core business. Hence, there are several business processes like customer relationship and campaigning, administrative issues on registration, part of IT services as well as part of after sales support that are necessary for the business success, but can only insufficiently be handled by those organisations. Business Processes in the Cloud enables brokers that may act as a public or private organisation to offer the cloud-based execution of those business processes the startups, founders and SMEs wants to delegate to reasonable price. CloudSocket targets brokers like the business incubator or the process broker by providing tools, framework and knowledge to setup smart business and cloud alignment in form of a service. The Business Incubator focuses on supporting the “Coaching and Finance” effort Start-ups with designing, analysing and simulating individual business plans, business processes, and also concerns a high degree of adaptability of Cloud Services for Start-ups, e.g. Customer Relationship Management, Order Management, Human Resources Management. The Business Process Broker use case identifies typical business episodes of potential SMEs in different application domains as eHealth, Manufacturing, Photonics, Government, Security, e-Commerce, Retails, etc. but share a common set of business processes.
Small & medium enterprises, Large companies, Technology providers, Local public administrations, National government agencies.
CloudSocket can be formulated as “The Smart Cloud Business Process Broker”, which comprises the discovery, orchestration, deployment and execution of services on the cloud. A learning cycle improves cloud individualization over time. This means that the level of integration has to be lifted from the technical to the business level. Currently the model-based approach is prominent for this integration. A detailed analysis of the business requirements based on the phases plan, model, manage and measure is common. Business models such as business processes, business rules and workflows are aligned with IT models such as IT infrastructure and architecture.
The proposed concept extends the integration problem from the IT level to the business level. This is realised by:
- supporting the extraction of business and IT-experts’ knowledge in a human and machine interpretable,
- providing smart and intelligent tools to align business requirements to Cloud offerings,
- supporting the model-driven and knowledge supported resource allocation of Cloud-based workflows,
- enabling intelligent execution of models within a smart and adaptive BPaaS middleware
- feeding back the process monitoring results from Cloud level to business level thanks to semantic enrichment and conceptual analytics.
Smart cities, Energy, Engineering & manufacturing, Media, Finance & insurance.